Rainy

check your previous invoices....the notifications are usually there.
siuyudim 發表於 2009-5-23 19:23

they made mistakes on mines.. there's NO notifications..  but doesn't matter... they have to earn my $1  no matter what

Rainy

don't argue with rogers, useless, just report to bbb.  for a different issue.  i got a call three days after i reported to bbb. and rogers offered me a much better solution.
tofu 發表於 2009-5-23 18:27

really?  what's the contact info for BBB

maclover

i don't receive actual bill from rogers, i only check my bill through their web site, and i'm pretty damn sure it didn't show they'll charge more on the internet bill!!! ><

ya~ how to contact BBB? what will they do?

Rainy

i don't receive actual bill from rogers, i only check my bill through their web site, and i'm pretty damn sure it didn't show they'll charge more on the internet bill!!! ><

ya~ how to contact BBB? wh ...
maclover 發表於 2009-5-23 21:05

same here. mine's online billing as well. I was on the phone with them and the rep said it's in the March invoice. I read all over and no where says price increases lor... then they said "it's on the web site" then i said who the hell will visit ur website everyday to check and they never email me about anything too except for the reminder of online bill is a/v to view. i wasn't even arguing with them but i was trying to 講道理 with them lor. gum if it says in my invoice, gum i'll let it be. but i don't find it anywhere lor.... so i donno... i still have like 2 more yrs with them lor.....

maybe we shall really contact bbb all together. just one person reporting this incident is not enough.

maclover

same here. mine's online billing as well. I was on the phone with them and the rep said it's in the March invoice. I read all over and no where says price increases lor... then they said "it's on th ...
Rainy 發表於 2009-5-23 22:48

totally!!!! i already file a compliant at BBB, let's do it together~
this is for us, BC VANCOUVER people ~

Better Business Bureau of Mainland B.C. (Vancouver, BC)
788 Beatty Street, Suite 404
Vancouver, BC V6B 2M1
Phone: (604)682-2711
Fax: (604)681-1544
Email: [email protected]
Web: http://mainlandbc.bbb.org

tofu

https://odr.bbb.org/odrweb/public/getstarted.aspx?siteID=164
bbb

Rainy

maclover and Tofu, thanks for the info.

just finished filing the complaint =)

maclover

oh man!!! after i complaint with BBB, today Rogers call back to me, and that women is sounds really rude, and just told me it's my responsibility to dig deep in my online invoice, and there's a bulletin icon i have to click and check all the news every month ><
and i just check it out on my online bill, that stupid icon is just like a commercial icon, how would you click a commercial like icon in your online bill at all??!@?!?

myversa

19# eslmath

give me a country where does not have any form of scamming?