myversa

retention plan == over-the-phone only plan that offered to you so you would stay with their network.

Nam

Oh well, I guess I will still stick with 3G?
It's pointless for me to use their data plan while I have my air w/ me most of the time...

myversa

it never hurt to call in their representative and give it a try.

I just call and they say I am not eligible for the hardware upgrade yet.  I might try later in the afternoon for another representative and see what he/she would say.

Bikki

why you are not eligible for the hardware upgrade?
ya, try another rep later..

it never hurt to call in their representative and give it a try.

I just call and they say I am not eligible for the hardware upgrade yet.  I might try later in the afternoon for another representativ ...
myversa 發表於 2009-6-22 14:07

myversa

because I still have 10 months left in my contract.

Bikki

well, if you are using iphone 3G, then you still can buy the iphone 3gs device only.

because I still have 10 months left in my contract.
myversa 發表於 2009-6-22 14:11

sko

retention plan == over-the-phone only plan that offered to you so you would stay with their network.
myversa 發表於 2009-6-22 13:19

exactly~ just call the regular *611 number and tell them nicely that you're in the state of considering either to stay or to leave fido (I had 6 months of contract left before renewing). Then, ask them if they could transfer you to the cancellation/retention department (because the regular CSRs have no authorities to give you anything special). I think the plan I got would probably be your best bet if you're looking into data plans (unless you don't need call displays and voicemails and text messages, and fido-fido, then I think there was a cheaper retention plan for $17.50)

myversa

56# Bikki

no, I do not have any iphone nor iphone 3G yet so I want to get one for my wife.

Bikki

such a great husband

so i guess you have to pay the device only price (without contract) or sign up a 3 yrs contract w/ data plan in order to get iphone 3gs..

56# Bikki

no, I do not have any iphone nor iphone 3G yet so I want to get one for my wife.
myversa 發表於 2009-6-22 14:48

Bikki

cheaper retention plan for $17.50?? i think that's the same one before they change the fido new plan system..