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標題: Osim in Aberdeen [打印本頁]
作者: zuesel    時間: 2012-5-8 10:12     標題: Osim in Aberdeen

Worst customer service I've ever experienced in any industry!

Wondering of anyone also have bad experience with them.
I really need an item but don't want to give them my business. Does anyone know where else I can buy OSIM in town?
作者: 吳孟達    時間: 2012-5-8 11:11

You expect good service in Aberdeen? Sales don't care business there as they seems they only need a place to hang out at the chinese mall....haha
作者: FiChai    時間: 2012-5-8 12:18

They hired too many different part-times. I bought a few things there before and walk by sometimes, almost new faces every time. Just try out your luck and visit again, better sales could be there. :b
作者: librazhy    時間: 2012-5-8 12:57

bought osim from there before, maybe the older chinese lady is the owner
作者: zuesel    時間: 2012-5-8 13:21

I don't expect "good" service but certainly not "rude" service!!!
作者: 吳孟達    時間: 2012-5-8 14:57

Those sales maybe from rich family. They just want a place to hang out and gain some "work" experience so that their resume looks better.

At home, they are 大少， 大小姐
作者: sheep    時間: 2012-5-8 20:37

I want nude service
作者: cunningchu    時間: 2012-5-13 10:42

本帖最後由 cunningchu 於 2012-5-13 10:46 編輯

i want to buy a massage chair, other than OSIM, anyone know where i can find other brand massage chair in richmond? i'm new in richmond.  

p.s. any recommendation on the brand of massage chair?  thanks.
作者: jiujiujiu    時間: 2012-5-13 20:15

回復 8# cunningchu


去高登生活館囉~ Richmond 又有, 麗晶又有, service 都唔錯架! 佢地好似除左台灣牌子之外, 好似仲有National 架!
作者: zuesel    時間: 2012-5-15 13:08

回復 9# jiujiujiu

I went and gave them by business instead! :)
Very good service and products!
作者: pkphilip    時間: 2012-5-15 21:48

Compare to OSIM, 高登 product is not as good.

I have had a few of their bigger equipment and so far OSIM one has been working for years.

You get what you paid for I guess. Their uDivine chair is better than any Japanese made chair .

Philip
作者: zuesel    時間: 2012-5-16 12:36

I just got a portable massage pillow that can be used in the car for long road trips. I tried both brands and the quality is the same, expect one is cheaper.

Anyway, I'm just not happy with the service at Aberdeen OSIM. I agree that OSIM probably has better quality of which I will buy from if spending on a large product...JUST NOT from the aberdeen location.
作者: zuesel    時間: 2012-5-16 13:19

Didn't have time to type before. Here's what happened...

I tried a massage pillow fr. a friend who bought it in Aberdeen Osim. She told me it's $125. I went there. A girl insisted that it's not a model they have NEVER carried and pointed at a latest model for $145. I tried it but didn't like it at much. I went on to explain what my friend's look like. She just ignored me and walked away while I was talking to her! When I was about to leave, she said my friend probably bought it from Singapore or something and she's worked in this location for 2 years and never seen it! I reconfirmed that my friend got it from her store and she rolled her eyes and shook her head at me. She finally decided to check her company's web without talking to me anymore. I left the store. A minute later, she caught up to me in the mall and yelled from behind that she checked with her manager and it was a model from last year! She didn't look at me or say excuse me but just talked and walked away like a passer-by. I even said thank you but regret it. By then, I was mad. Her attitude was very uncalled for! Every body language, tone, and gesture made me feel like I was bothering her for wanting to buy something! So, I said loudly while she walked away: "See! working for 2 yrs at a store doesn't mean you know everything!"
I called my friend later and she said she'd checked for me days ago before me and the same "I've worked here for 2 year" sale said the same thing to her.

3 days later, I went back hoping to find another more helpful sale. I asked for the exact price of the new model (although it's not as good as the old model but since it's placed on a chair too soft, it probably decreased the support). This new girl said $154. I asked why the price increase from 3 days ago. She said (pointing at the display one) it's the last model and they don't plan to get anymore in. I said: "so this used one costs more because it's the last one?" She said Yes. @_@. I asked (noticing the manager/owner was at the counter): "Could you double check if you will order more coz it's your newest item?". She insisted that they won't sell this anymore. I commented that it's strange. Right away, she changed her answer and said will get more in 2 mths. So I asked again: "you still selling this try-out model for higher?". She insisted!
----I just left---
作者: 吳孟達    時間: 2012-5-17 11:28

All I can say: Their Sale team is a fun team, a robot without logic or thinking.
As I said before, they don't care business, all they want to do is to pay rent to Ba Ba Deen.
作者: zuesel    時間: 2012-5-17 12:53

yeah. the owner doesn't seem to care either!
作者: fibbi    時間: 2012-5-19 00:39

Well, last time I check out some stuff from that store the sales are ok though. But it's last year. Sorry to hear Zuesel has such bad experience!
作者: joeytang    時間: 2012-8-7 22:52

I experienced the same situation from you!!! DO NOT purchase anything from the Chinese Lady who seems like the owner. She is very stupid and she does not know anything.

After that, I found a Hong Kong boy who works there, he is very helpful and very detailed to explain the product and he never push you purchase anything. He is the only male works there and he knows all the products. He is only working weekdays only. At last I purcahsed a lot of things from him because he gave me good attitude. Hope you can find him next time when you want to buy osim's products.
作者: 4boybun    時間: 2013-5-11 17:59

鴨記成個場只Daiso 信得過，其他茶瓜送飯好人有限，
藥貴過人兼無得退(tylenol 未開過，有單只買了一日) ，手機鋪出千多古惑 (額外手續費之類).  電腦鋪標價唔清唔楚，printer 標價50打單額外環保費變80幾不過都算啦係政府費唔同佢計，仲有的保健丸出面12 蚊佢敢賣35 .... 好跨張㗎，呢個場俾班大泡和咁玩法遲早摺。
作者: billykid    時間: 2013-5-12 16:46

Are you brand new to Canada?
作者: 4boybun    時間: 2013-5-13 12:47

回復 19# billykid


    yes I am,  FOB
作者: miga    時間: 2013-5-15 10:46

鴨記成個場只Daiso 信得過，其他茶瓜送飯好人有限，
藥貴過人兼無得退(tylenol 未開過，有單只買了一日) ， ...
4boybun 發表於 2013-5-11 17:59

小朋友你眞夠膠 Daiso唔好講話你未開過，有單只買了一日, 你比咗$$行出Daiso門口都已經冇得退/換
作者: 4boybun    時間: 2013-5-15 14:22

回復 21# miga


    原来咁㗎，在下真系见识少咯㖞，咁即是话，成个场都无个好人。
真系多谢阿伯教导



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