溫哥華老友記討論區 - Powered by Discuz! Board

標題: 順X海鮮酒家 [打印本頁]

作者: 茂四 時間: 2009-4-15 20:42 標題: 順X海鮮酒家

喺度想同大家分享一D對順X海鮮酒家@X家店嘅不愉快經歴,希望各位小心。

話說呢嗰暑假係細佬嘅大日子,而我哋早喺舊年四月己經喺順X落咗一千蚊訂。相信好多人都知道順X喺二月摺埋咗,喺呢嗰時候我哋就好徬徨咁揾第二間酒樓, 好彩到最後都比我哋揾到, 不過地方就比順X細好多。雖然我哋喺呢間酒樓落咗訂, 不過佢哋就話如果唔喺佢哋度擺酒都可以攞返credit, 呢個係公司policy, 所以我哋就當佢係back up, 如果有一日順x開返嘅話,我哋都有可能會去返嗰度。

而一個月後順X真係開返,不過以前嗰個經理就冇响嗰度做。因為係熟人介紹,我哋同佢個舊經理都幾好關係,仲話如果有乜事都可以退訂。就喺佢開返冇耐,嗰個新任嘅經理'Will 臣'就打电話問我哋會唔會繼續擺酒,我哋就話比佢知我哋要試菜先,話晒都係開返冇耐,又唔知D厨有冇變,点都要試咗先可以決定。就喺呢嗰時候,因為順X嘅信譽已經破晒產,掙落一身街數之餘,生意又奇差。據知情人事透露,佢哋連廁紙都需要向同埸商鋪些借。當你聽到咁嘅傳聞,梗係第一時間去攞返D訂啦。

咁去到見到呢位洪姓經理,我哋就問佢有關退訂事宜,話晒都係佢摺埋在先,佢退訂都好應該。点知佢話己經喺电話度confirm咗我哋會繼續訂個場擺酒,我哋明明話要試菜先架喎..佢比电話我哋只係過咗一禮拜咁上下。咁算啦,就算唔退訂,比返credit都得掛,点知佢斷言拒絕,食都唔得!喺咁嘅情况下我哋為有同佢講我哋照擺酒,不過希望可以攞返一半訂即五百大洋,一人讓一步,咁佢話要同董事局開會先,我心諗乜咁X巴閉?!佢嗰陣時態度己經好差...咁心諗冇辦法啦,唯有等佢既好消息..

等咗大約二個禮拜,'好消息'真係嚟。呢條粉腸喺夜晚九点幾打嚟話同董事局傾過,話可以比返五百蚊訂,不過條件喺一定要喺佢度擺酒。咁我哋就問佢有冇第二嗰選擇,事關我哋打探到我哋有個auntie又係訂咗酒席不過佢就可以攞返credit。咁既然知道有人攞返credit,問下都應該吖,点知好問唔問,一問就出事。跟住呢嗰大經理就發揮佢偉大嘅推理能力,点解咁講?容後分解。咁我哋就問佢有冇second option, 佢就話可以比你食返,但係(又有條件?)每次起碼要食五百蚊,而每次淨係可以claim一半,即係如果賣單八舊水,你先至可以用返四舊。咁即係要昆多你一千個大洋!跟住佢又不停問我哋仲會唔會返去擺酒,我哋話同屋企人商量完先可以confirm。跟住我哋就即刻同两家人商量,第二日就去揾佢傾。

到咗第二日,因為我哋同埋我哋嘅伴郎食飯,所以食完lunch之後,我哋就一齊去順X。唔知係咪因為太多債主追數嘅關係,呢位洪姓大經理個樣真係好到唔知点形容,一坐低就破口大駡,大大聲同我哋嗰伴郎講:我唔知你係邊個!我唔知你係度做乜!我唔會同你講嘢!我淨係同主人家傾!而家做乜呀,三個人入嚟,兇我呀?全埸只有佢講,冇你講,話晒入得門口都係客,你有病呀?跟住我哋話同屋企人商量過話攞返五百蚊先,我哋會喺度擺酒,但佢竟然話唔得!!原因係因為前一晚我哋喺电話度問佢有冇second option。以佢嘅驚人推理及理解能力推算出結果,如果你問得second option就等同你cancel咗嗰booking!跟住佢又話如果你哋返嚟擺嘅話,我會減多你五百蚊及倍償你一切損失,事關佢摺埋嗰一個月我哋印咗D帖但係唔用得,同埋會倍埋你比咗第二間酒樓嘅deposit。我心諗你咁都up得出,都好可能又摺埋啦。

更好笑嘅係我哋話比佢知以前嘅經理話可以退訂,佢就話張單度冇寫,如果有寫嘅話佢就會退,以前嗰經理應承你嘅嘢,佢唔會認數!咁好吖,我哋話頭先你講倍乜倍物,唔該幫我白紙黑字寫低!費事你聽日冇做,第二個又唔應數。佢就話冇必要,寫比你嗰個都儍嘅,佢話係就係,口頭承諾都有法律效力,咁点解之前嗰個冇嘅?我哋聽完之後真係笑咗出嚟,佢仲話我哋笑就係唔尊重佢,問你死未?我又問佢,係咪乜都要白紙黑字?佢話係,咁張單都冇寫non refundable 喎?佢話你可以從任何途徑追討。呢D都未算過份,之後佢話佢白紙黑字寫低比你都得,不過要重新開過張單,因為我當你己經cancel咗之前嗰booking,你比多一千蚊訂我就寫比你。即係佢唔退訂之餘,又唔會hold 嗰日比你!真係火都嚟,我真係唔敢相信我所聽到嘅嘢,佢係咪人嚟架?講到呢度,再講落去都冇意思,唯有走人...
本來係喜慶事,而家比佢搞成咁,真係好唔開心。其實D訂都諗住好難攞返,不過冇諗過會遇到D咁唔講道理嘅人。總知一句講晒,希望大家小心呢間酒樓啦!

作者: yoshi86 時間: 2009-4-15 21:48

咁PK

可能好快又摺埋!

作者: RayRay 時間: 2009-4-15 22:06

Nothing to say?!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! FxxK

作者: kingsway 時間: 2009-4-15 22:11

Poor you.
In fact their food is ok, but sounds that they will go PK very soon.

作者: simon 時間: 2009-4-15 22:20

threaten with legal action.
report to BBB
did you pay by credit card? charge back!

作者: tobiko 時間: 2009-4-15 22:21

OMG I feel sorry for you!!!

作者: masterbear 時間: 2009-4-15 22:42

Really small world in Richmond! I really don't know why it closed down couple of weeks because of those negative reasons and suddenly re-open again and using the same name! hahaha! Never seen a successful restaurant in Vancouver can last long in this situation!! 100%will PK really soon!

作者: ricrick 時間: 2009-4-15 23:50

甘好數口既？老細請佢做經理真係會好放心

作者: 小叻 時間: 2009-4-16 08:35

睇到我好鬼嬲囉﹗ 甘鬼cheap!

就算囉唔番deposit都唔會係佢地到擺酒﹗試問佢地甘“優良”既服務態度包你D賓客食得背脊骨落啦~你仲要同依家經理關係甘差~~好危啵!! 仲有幾個月就大日子~ 到時再執多鑊你真係好麻煩架~~

我男友阿哥早排結婚~訂左間係Vancouver既小型酒樓~ 佢地都驚間野執挨唔住~ 所以好遲先整invitation card~ (四月結﹐二月頭先整﹐二月中旬仲要去埋間酒樓食晚飯睇下環境撈唔撈得點 (個經理仲叫我男友阿哥俾埋2nd deposit俾佢地買材料~ 最後緊係拗到唔洗俾啦)~ 甘諗住好啦~仲有一個月又問2nd deposit應該唔會執住~起碼早埋佢地個餐先執啦~ 點知less than兩星期後﹐我朋友話我知間野執左改左做北京菜﹗﹗ 真係O晒嘴﹗我男友阿哥當時係關島教堂行禮﹐唔係vancouver~ 我同男友立即飛車去睇環境~ 去到間酒樓~down到爆~ 個名改到好鬼leung~ 北X大酒樓~ 中午無晒點心~ 變晒北京野食~ D玻璃窗貼晒5隻綠色大字北X大酒樓。damn~樣衰死﹗﹗﹗

入去見到係同一經理咪扮晒係我同男友自己睇場~問佢地幾時轉手呀~~ 仲有無得擺酒呀~ 經理話有~~廚房一樣架~店名改左之嘛~~ (聽佢齋up~) 之後男友阿哥番黎~話是鬼但唔想再搞~ 去左試餐都ok~照樣係個到擺左~ 但係我覺得好piss囉﹗﹗ 一來間酒樓down grade晒~~ 二來條友仔明知會轉手仲問人囉定2nd deposit~ 聽朋友講個經理係半個老闆黎~ 同廚房大廚一人一半架﹐ 之前既廚房古東唔撈~ 所以搵左一個大陸廚夾分&要改埋名囉~~

作者: hium 時間: 2009-4-16 10:01

真係好過份。。。應該 file a complain

作者: boss2007 時間: 2009-4-16 10:27

should complain to BBB ... at least more people know this issue ...

May be consider have your banquet @ Hotel ... like Richmond Radisson Hotel ( opposite to the Aberdeen Center )

however, my banquet was back dated at early November , and I got the conference room for my banquet, which house only 8 tables plus live band and dancing floor ...

作者: Ultraman 時間: 2009-4-16 10:49

This is totally unacceptable. Yeah, try file a complaint to BBB. Discuss with your family and see if it's worth to go to small claim court in order to get back the $1000 cuz it could be time consuming.

作者: Ultraman 時間: 2009-4-16 12:53

BTW, is 'Will 臣' = 洪姓經理?

作者: yoshi86 時間: 2009-4-16 14:22

有時啲中國人做生意真係好PK

話時話，其實我地老友記有啲咩野可以一齊做幫幫茂四?
羅唔番錢，都起馬批啲顏色佢看!
等啲PK唔可以下下都係咁

作者: 小叻 時間: 2009-4-16 14:51

14# yoshi86

一齊唱衰佢﹗﹗ 不過唔知茂四仲想唔想係順峰到擺酒~~

作者: habitrailspace 時間: 2009-4-16 14:52

有時啲中國人做生意真係好PK
話時話，其實我地老友記有啲咩野可以一齊做幫幫茂四?
羅唔番錢，都起馬批啲顏色佢看!
等啲PK唔可以下下都係咁
yoshi86 發表於 2009-4-16 15:22

take a pic of that pk and post it here

作者: 茂四 時間: 2009-4-16 15:37

Hi guys/gals,

Thanks for your support!
We are still thinking what to do next at this point. Maybe we will file a complain...but we don't know yet.

PS. yes! 'Will 臣' = 洪姓經理 = PK

作者: rainbow-davie 時間: 2009-4-16 16:10

everyone goes there at the same time, eat, then leave without paying..

作者: 小叻 時間: 2009-4-16 16:20

18# rainbow-davie
唔好~~ 甘咪搞到自己樣衰左囉~~ 不如放D米奇入去~~跟住一路影相一路打去衛生部門投訴~~~

作者: somewhereintime 時間: 2009-4-16 16:33

18# rainbow-davie
唔好~~ 甘咪搞到自己樣衰左囉~~ 不如放D米奇入去~~跟住一路影相一路打去衛生部門投訴~~~
小叻發表於 2009-4-16 16:20

Very clever, but it is nothing new, they are known to have Mickie
as resident

作者: simon 時間: 2009-4-16 17:13

茂四, this is not legal advice but if i were in your case i will personally do this.
write a letter, in english(make sure it sounds professional with no grammar/spelling mistakes) stating some background information and that a refund is being sought in accordance with the original contract. And mention that this will be taken to court if not resolved and proper authorities and possibly the media will be notified. Put a timeline of 1-2 weeks for their response. Send it via registered mail to get a signature that they did receive it. Send it addressed to the restaurant manager, CC to maybe their executive board(if information on them can be found). Avoid accusations of wrongdoings or anything similar on the letter.
Wait for a response.

作者: 茂四 時間: 2009-4-16 18:57

茂四, this is not legal advice but if i were in your case i will personally do this.
write a letter, in english(make sure it sounds professional with no grammar/spelling mistakes) stating some backgro ...
simon 發表於 2009-4-16 18:13

Thanks for the suggestion Simon. Most likely they won't refund the deposit if I write a letter personally. We are thinking to seek advice from notary service and ask them to send a letter. I heard you can actually ask for more money since you can claim all your losts in this period. ie. the deposit we paid for another restaurant and expenses from lawyer etc...

作者: simon 時間: 2009-4-16 19:30

you can claim but whether they pay is another issue.
a notary or a lawyer will be a good idea but if they still dont pay, you lost some $$ on fees.
do you go to UBC or SFU? they have free legal advice there.
you can maybe write the letter and see if the lawyer will send it on your behalf.

作者: 茂四 時間: 2009-4-16 19:54

[quote]
a notary or a lawyer will be a good idea but if they still dont pay, you lost some $$ on fees.

yea, that's why we are still thinking to seek help from them or not....

作者: simon 時間: 2009-4-16 20:16

do a personal one lor...
mail it ot them registered. fax it to them a couple of times...should catch their attention

作者: somewhereintime 時間: 2009-4-16 21:01

25# simon
Legal action does not really help, you can take them to small claim court,
even the plaintiff won, the defender have to pay the court fee but the
judge cannot force him/her to payback.
So the only way to get even is to spread the word and the will suffer, sorry
you do not get any compensation.

作者: yogasing 時間: 2009-4-16 22:23

PK 呃錢!! Dude, I have Food and Environment Vancouver dept phone. Do you want it?

作者: simon 時間: 2009-4-17 22:38

25# simon
Legal action does not really help, you can take them to small claim court,
even the plaintiff won, the defender have to pay the court fee but the
judge cannot force him/her to payback.
S ...
somewhereintime 發表於 2009-4-16 22:01

no...
if you get a judgment against them, it is enforceable for 10 years. you can get the bailiff and start going into the restaurant to seize items if they don't pay. freeze their accounts, etc
btw, Richmond has a fast-track small claims court system implemented. it is much faster than other cities. worth a try.
filing small claims is like $125 only

作者: Ultraman 時間: 2009-4-18 00:54

I think we have to make things clear before taking any further money consuming action.
The original restaurant which received your $1000 deposit closed down, then this "new" restaurant "re-opened" with the old name. Knowing that even they use the same old Chinese name, doesn't mean they're the same registered company cuz the actual registered company name should be in English, and most likely even they're the same group of owners they would have used a different English registered name. If that is the case, it's very reasonable that the new restaurant refuses to refund the $1000 to you cuz they were not the one who received it in the first place.

I also pissed by that particular manager's attitude. However, I think he only wants to gain your further business and actually he has no liability to give you any refund (mentioned as above). There is no point to sue him for his rudeness and impoliteness (even seems like threatening) without a solid ground.

See if you can check whether the two restaurants were under the same registered company, if so, then you have a stronger stand to chase back your money, either via small claim court or a lawyer. If not, better don't waste anymore money and have to admit your bad luck.
Good luck!

作者: bluemoon 時間: 2009-4-18 23:42

usually how much budget you have per table? and how many table you booked? mind sharing?

作者: 茂四 時間: 2009-4-19 17:21

I think we have to make things clear before taking any further money consuming action.
The original restaurant which received your $1000 deposit closed down, then this "new" restaurant "re-opened" wit ...
Ultraman 發表於 2009-4-18 01:54

Yea, you are correct. This is pretty tricky, even they used the same chinese name, they might already changed their english name. So this is pretty much no use if we sue them. We are trying to find out their business registration name/number (old vs new one). I hope they really changed it, so that I can let my credit card company knows the restaurant has already close down, and I can charge back.
BTW, anyone knows how to check thier business registration number?

作者: 茂四 時間: 2009-4-19 17:23

usually how much budget you have per table? and how many table you booked? mind sharing?
bluemoon 發表於 2009-4-19 00:42

thier menu starts from about $600-$1100 per table.
we need about 25-28 tables

作者: simon 時間: 2009-4-19 19:02

http://www.richmond.ca/busdev/licences.htm

you can try looking at the list of business licenses report and see if there was a new one issued for that location around the timeframe they shut down.

i saw their posting at the door when they shut down. it wasnt a bankruptcy. just the landlord was owed like $100k+ of rent and just got an order to shut them down. it seems fairly unlikely that they could close down, register a new business name and get a new license, etc all within a 2 week timeframe.

作者: 茂四 時間: 2009-4-19 19:53

Thx for the link Simon. unfortunately, i can't find their name there, i even checked the address..
i heard the reason they closed down because they have agurement between owners.

作者: bluemoon 時間: 2009-4-19 22:32

If he can get business from you for min. $600 x 25.. why would he wants to piss you off but rather ensure getting your business? so weird....

good luck..

thier menu starts from about $600-$1100 per table.
we need about 25-28 tables
茂四發表於 2009-4-19 18:23

作者: meowmeowmeow 時間: 2009-4-20 00:56

Aggreed~~~ File a complain!!! Get the money back!!!

作者: i638 時間: 2009-4-21 21:06

http://www.netawd.com/tnp/point/index.php?id=63614
Is it this one ?

Post your comment on that page so everyone will know.

作者: bj88 時間: 2009-5-30 18:27

...............
seems like you have so much time to write

作者: peter236 時間: 2009-6-10 15:57

saw their advertisement on TV, very strange.

作者: 茂四 時間: 2009-6-11 19:39

saw their advertisement on TV, very strange.
peter236 發表於 2009-6-10 16:57

yea, they have different kind of promotions now, but their business and service still bad and suck!!!!!!!!!

作者: Ultraman 時間: 2009-6-11 20:35

yea, they have different kind of promotions now, but their business and service still bad and suck!!!!!!!!!
茂四發表於 2009-6-11 19:39

BTW, how's the thing going?

作者: tequila 時間: 2009-6-13 23:15

this place is really unstable. i really dont suggest anyone hving their wedding dinner at this restaurant. even tho i go there for tea on weekends

but this restaurant (owner) was messed up before it closed down.

作者: AuYeung 時間: 2009-6-28 17:32

any updates there?

作者: Toppy.hk 時間: 2009-6-29 13:46

提示: 作者被禁止或刪除內容自動屏蔽

作者: rainbow-davie 時間: 2009-6-29 15:17

Toppy mo 9 liu.

作者: Toppy.hk 時間: 2009-6-29 15:28

提示: 作者被禁止或刪除內容自動屏蔽

作者: rainbow-davie 時間: 2009-6-29 21:53

"唐人街" 風格 ...

Do you think you are still in HK or Taiwan? Go ask a white man on the street.
Toppy.hk 發表於 2009-6-29 16:28

你咪係typical 港男

作者: 茂四 時間: 2009-6-30 18:54

本帖最後由茂四於 2009-6-30 19:58 編輯

BTW, how's the thing going?
Ultraman 發表於 2009-6-11 21:35

Hopefully I can get the deposit back through credit card company, but I'll have to till August (after my wedding). They can't file a claim at this moment.
Or they close down again before my wedding, then I can get the $$ back from credit car company.....

作者: 茂四 時間: 2009-6-30 18:59

this place is really unstable. i really dont suggest anyone hving their wedding dinner at this restaurant. even tho i go there for tea on weekends but this restaurant (owner) was messed up before ...
tequila 發表於 2009-6-14 00:15

I strongly suggest all Loyaukees don't go to this restaurant, even for dim sum...

作者: playingtoy 時間: 2009-7-2 21:01

嘩。乜原來呢道有咁多高人指點迷津。等我呢個細路學吓野先。

作者: miga 時間: 2009-8-8 03:23

真係要去認識一下哩位 will 神哥

作者: 茂四 時間: 2010-4-25 19:51

本帖最後由茂四於 2010-4-25 19:56 編輯

update: just saw this PK will神 at fairchild program 米x蓮. 佢比順x抄咗之後原來去咗紅x大酒樓@fraser...
如果辺位老友記想見識吓呢個PK就去紅x啦. 總之順x同x日請到佢就真係唔好彩啦.

PS.I got my deposit back from my credit card company.

作者: habitrailspace 時間: 2010-4-26 10:09

update: just saw this PK will神 at fairchild program 米x蓮. 佢比順x抄咗之後原來去咗紅x大酒樓@fraser. ...
茂四發表於 2010-4-25 19:51

congrats

作者: zuesel 時間: 2010-5-13 22:52

Congrats!!!
I was considering Suen Fong for my wedding and I am glad that I didn't go with them!!!

作者: tweety 時間: 2010-5-17 08:43

I got food posion from red day last time and stayed in emergency for 5 hours

作者: AuYeung 時間: 2010-5-31 09:48

congrats!! finally...its about time to get ur money back

歡迎光臨溫哥華老友記討論區 (http://www.loyaukee.com/forum/)