At work, I get to RMA pretty much everything. Failure of HD can happen any brand, I can give you a run down on them. HD failure are mostly due to shock, electro-static, incorrected mounted (causing more shock) and simple overheat. Since none of the above can be traced easily, manufacturers all replaces them with a refurb unit.
Desktop 3.5":
Samsung - rarely see them, they have the best cost/GB ratio
Seagate - My preferred brand due to longer and faster warranty service
WD - Fastest drives across the board, most silent but slowest RMA service (totally ticks me off)
HGST - So many DeathStar in the past, unless they are that cheap, I would avoid
Mobile 2.5"
Samsung - rarely see them
Seagate/WD - Equally popular on higher-end laptop
Toshiba/IBM - One of the most common brand with little or no failure. Most failure due to heat or shock.
If it's external, I would definitely get the Seagate FreeAgent because it's easier and fastest to get warranty. WD on the other hand is super-slow, even I have the HD RMA through next day courier, the status does not get updated for 3 days and they ship back by STANDARD!!!
For internal, I am rocking my rig with 2 WD Caviar SE16 750/500GB, they beat my Seagate 320GB 7200.2 hands down. (note: size does not affect performance)
*don't tell me that Advanced RMA is available, the loss (exchange rate and handling) incurred on Advanced RMA is just not worth it.*
Toshiba/HGST/Samsung has to be shipped direct back to reseller or OEM.
If you want to most reliable storage, get yourself a Solid State HD, currently they come in 32GB or 64GB or 128GB flavors starting at $1299 each. They will last you a life time (5 years if used as primary HD on a system)
Philip
Philip
[ 本帖最後由 pkphilip 於 2007-12-21 00:57 編輯 ] |