raima

i've bought stuff online at future shop, and picked it up in store about 2 weeks ago.

when you select that item that you want from the web, it's like having them to put it on hold for you. they still take your credit card info and billing etc but they are not charging you at that point. and when you're in the store, the staff will bring the item out from the back office or storage area and then you pay. and they will charge you when you are in store.

but the item that you select online must be available in the same store for you pick up. for example, i want to buy something and to be pick up in the richmond store. but the richmond store don't have it in stock. and only the burnaby store has it. so you can NOT choose "store pick up in richmond". you can choose "store pick up in burnaby".

hope this makes sense.