布小熊

I think most of the shops/restaurants are in the "non-restrict" area in the Narita airport. So unless you admin into Japan (custom) and re-enter, you cannot get to most of them. Most transfer flight you will just stay within the terminal 2 building and yeah... ANA is there...

If you can get to Narita Namamise, it's the largest airport duty-free brand boutique mall in Japan.
Got this from Narita site:

Please note:
Passengers departing from Terminal 2 do not have access to “narita nakamise”.
Passengers departing from the North Wing in Terminal 1 also have access to “narita nakamise”.  

http://www.narita-airport.jp/en/ ... index_nakamise.html

布小熊

But I found out that unless you need very specific help, body language and "single word" english work best for shopping in Japan.
e.g.
use simple word like: "cut" instead of "alternation" when you actually want your jeans shorten...