cremedelacreme

Can you call them and calmly explained the situation?  Incident #1, explained you didn't got it a ticket in your dash, maybe the wind blew it away etc, and explained you were in the bank ATM machine, hence didn't walk off the lot.  And same with Incident #2, explained to them that you went there around 2 yish, and see if they are able to work something out with you.