Lik

Now, what exactly does an "observation" mean?

For example, Pearl Castle (圓香) at Continental Plaza has 2 "new observations" on the Nov 17, 2009 inspection, one of which has been resolved.

What exactly does that mean?

-Lik

Lik

MyVersa,

Thank you for the explanation, but I am still not completely clear on how severe these "observations" are. From the example you just quoted, the observation seems like a rather minor issue. Obviously, a sufficiently large number of unresolved observations should give customers enough cause for at least some concern. But if the observations are mostly little stuff, how much do they really amount to?

-Lik

p.s. OMG~!!! Both Kintaro and Benke, two of my favourite places, have a rather poor inspection record!