fido retention plans.

gianttama

called and was offered the following, want to discuss with u guys and see if there are better plans. for $47.5:

- 200 mins, unlimited evening/wkd @ 5pm ($17.5)
- 6gb data ($30)
- VM, CID, 2000 SMS ($10)
- $10 credit (- $10)

u guys know any other better plans? i want to keep it under $50/month after tax, i am getting the 6gb because i am getting the i phone4 but gonna sell it, use the 6gb on original iphone, and use the $$$ for droid pro or htc vision when released.

discussions welcomed =)

saotome

Thanks a lot Philip, but it's too late now; as I said I already ditched them and ported the number over to Chatr. No contract now and I feel great!

And no I ain't gonna sign no stinking 3 yrs contract anymore. Really fed up with locked phone where you can't even use it when u travel.

pkphilip

Chatr is Rogers, meaning they really don't care.

However, if you could get something from Bell, Virgin, Wind, etc... then you might have something to bargain with.

Satome, send me a PM, I will give you my phone # and ask them to check it whether they could offer you what I have on my account. Just tell them that "you guys give me friend a better deal". If you are willing to go on a contract for 3 years, I might want a favor from you.

Philip

saotome

One of my fido lines' contract expired 2 weeks ago. The plan was: $35 unlimited voice + caller ID + voicemail = $44 + tax

I called in yesterday, told them that I already have my own smartphone and asked them to add 100mb data to my plan for $45, basically to match whatever Chat-r is offering. The cancellation dept's best offer was $51, I asked them to match or even beat Chat-r and they refused.

So I hopped to Chat-r 5 minutes later, end of story.

Nokia

philip and bis: thanks for the info.

BiscottiGelato

Chinese can't do much...

Philip
pkphilip 發表於 2012-1-9 22:37

x2. Go speak to English Customer Service. Either say you wanna cancel and speak to retention, or say you just want a deal. I called in saying I am looking to add data, but pay a lil less on my voice plan, and they just re-directed me to the right people~

pkphilip

Chinese can't do much...

Philip

Nokia

thx Bis and Philip.

Bis: your plan is much better than mine. Not good at talking so doubt if I could negotiate and get something like that... did you talk to those English CS reps or Chinese or does it matter?

pkphilip

I think the lowest voice plan with options are like 28 after tax. (retention)

Philip

BiscottiGelato

Oh, and forgot to add, i was able to negoatiate for the above plan out of contract, and without signing a contract.