My cousin from HK wanted to try the 喇沙noodles and 海南雞, so I brought her to Cafe X. There were total 7 of us. The wait for the table wasn't that bad, probably because it's a weekday.
The meal overall was disappointing. The chicken flavored rice was too soft and the 喇沙noodles is not flavored enough. However, the most ridiculous thing is, when we got the bill, there was a 15% service charge. So, we asked the staff there. He informed us that because we have more than a party of 6; therefore, there is a service charge. He pointed out to us the wordings with font size 4 or 5 on the menu saying "6 or more, 15% service charge".
First of all, we do not think there were any services provided since all they did was to put the bowls and chopsticks on the table. Well, they delivered the food too if I have to list out SOME services. Second of all, who will ever think that a small Malaysian or Asian restaurant will dare to put 15% service charge for such small party (even western restaurant goes up to party of 8). Last but not least, shouldn't they give us a heads up before the meal? I believe we will be more than willing to pay for the charges if we were notified at the first place. Oh well, to conclude, this was NOT a good experience for visitors!!! |
發表於 2011-4-20 22:52
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