喺度想同大家分享一D對順X海鮮酒家@X家店嘅不愉快經歴,希望各位小心。
話說呢嗰暑假係細佬嘅大日子,而我哋早喺舊年四月己經喺順X落咗一千蚊訂。相信好多人都知道順X喺二月摺埋咗,喺呢嗰時候我哋就好徬徨咁揾第二間酒樓, 好彩到最後都比我哋揾到, 不過地方就比順X細好多。雖然我哋喺呢間酒樓落咗訂, 不過佢哋就話如果唔喺佢哋度擺酒都可以攞返credit, 呢個係公司policy, 所以我哋就當佢係back up, 如果有一日順x開返嘅話,我哋都有可能會去返嗰度。
而一個月後順X真係開返,不過以前嗰個經理就冇响嗰度做。因為係熟人介紹,我哋同佢個舊經理都幾好關係,仲話如果有乜事都可以退訂。就喺佢開返冇耐,嗰個新任嘅經理'Will 臣'就打电話問我哋會唔會繼續擺酒,我哋就話比佢知我哋要試菜先,話晒都係開返冇耐,又唔知D厨有冇變,点都要試咗先可以決定。就喺呢嗰時候,因為順X嘅信譽已經破晒產,掙落一身街數之餘,生意又奇差。據知情人事透露,佢哋連廁紙都需要向同埸商鋪些借。當你聽到咁嘅傳聞,梗係第一時間去攞返D訂啦。
咁去到見到呢位洪姓經理,我哋就問佢有關退訂事宜,話晒都係佢摺埋在先,佢退訂都好應該。点知佢話己經喺电話度confirm咗我哋會繼續訂個場擺酒,我哋明明話要試菜先架喎..佢比电話我哋只係過咗一禮拜咁上下。咁算啦,就算唔退訂,比返credit都得掛,点知佢斷言拒絕,食都唔得!喺咁嘅情况下我哋為有同佢講我哋照擺酒,不過希望可以攞返一半訂即五百大洋,一人讓一步,咁佢話要同董事局開會先,我心諗乜咁X巴閉?!佢嗰陣時態度己經好差...咁心諗冇辦法啦,唯有等佢既好消息..
等咗大約二個禮拜,'好消息'真係嚟。呢條粉腸喺夜晚九点幾打嚟話同董事局傾過,話可以比返五百蚊訂,不過條件喺一定要喺佢度擺酒。咁我哋就問佢有冇第二嗰選擇,事關我哋打探到我哋有個auntie又係訂咗酒席不過佢就可以攞返credit。咁既然知道有人攞返credit,問下都應該吖,点知好問唔問,一問就出事。跟住呢嗰大經理就發揮佢偉大嘅推理能力,点解咁講?容後分解。咁我哋就問佢有冇second option, 佢就話可以比你食返,但係(又有條件?)每次起碼要食五百蚊,而每次淨係可以claim一半,即係如果賣單八舊水,你先至可以用返四舊。咁即係要昆多你一千個大洋!跟住佢又不停問我哋仲會唔會返去擺酒,我哋話同屋企人商量完先可以confirm。跟住我哋就即刻同两家人商量,第二日就去揾佢傾。
到咗第二日,因為我哋同埋我哋嘅伴郎食飯,所以食完lunch之後,我哋就一齊去順X。唔知係咪因為太多債主追數嘅關係,呢位洪姓大經理個樣真係好到唔知点形容,一坐低就破口大駡,大大聲同我哋嗰伴郎講:我唔知你係邊個!我唔知你係度做乜!我唔會同你講嘢!我淨係同主人家傾!而家做乜呀,三個人入嚟,兇我呀?全埸只有佢講,冇你講,話晒入得門口都係客,你有病呀?跟住我哋話同屋企人商量過話攞返五百蚊先,我哋會喺度擺酒,但佢竟然話唔得!!原因係因為前一晚我哋喺电話度問佢有冇second option。以佢嘅驚人推理及理解能力推算出結果,如果你問得second option就等同你cancel咗嗰booking!跟住佢又話如果你哋返嚟擺嘅話,我會減多你五百蚊及倍償你一切損失,事關佢摺埋嗰一個月我哋印咗D帖但係唔用得,同埋會倍埋你比咗第二間酒樓嘅deposit。我心諗你咁都up得出,都好可能又摺埋啦。
更好笑嘅係我哋話比佢知以前嘅經理話可以退訂,佢就話張單度冇寫,如果有寫嘅話佢就會退,以前嗰經理應承你嘅嘢,佢唔會認數!咁好吖,我哋話頭先你講倍乜倍物,唔該幫我白紙黑字寫低!費事你聽日冇做,第二個又唔應數。佢就話冇必要,寫比你嗰個都儍嘅,佢話係就係,口頭承諾都有法律效力,咁点解之前嗰個冇嘅?我哋聽完之後真係笑咗出嚟,佢仲話我哋笑就係唔尊重佢,問你死未?我又問佢,係咪乜都要白紙黑字?佢話係,咁張單都冇寫non refundable 喎?佢話你可以從任何途徑追討。呢D都未算過份,之後佢話佢白紙黑字寫低比你都得,不過要重新開過張單,因為我當你己經cancel咗之前嗰booking,你比多一千蚊訂我就寫比你。即係佢唔退訂之餘,又唔會hold 嗰日比你!真係火都嚟,我真係唔敢相信我所聽到嘅嘢,佢係咪人嚟架?講到呢度,再講落去都冇意思,唯有走人...
本來係喜慶事,而家比佢搞成咁,真係好唔開心。其實D訂都諗住好難攞返,不過冇諗過會遇到D咁唔講道理嘅人。總知一句講晒,希望大家小心呢間酒樓啦! |
發表於 2009-4-15 20:42
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but this restaurant (owner) was messed up before ...