wal-mart machine, where

tweety

I bought the blu ray batman begin few weeks ago.. it's only can play half of the disc.. I  retried it few times .. stilll doesn't work.. before I thought it's my machine problem.. so.. I tried to put in another blu ray disc.. it's works ..

but I bought it few weeks ago.. and don't know where did I put my receipt .. don't u think that I can get exchange ?

the walmart sticker still on the case..

koyuki820

walmart is usually very easy on refunds, I used to have a friend that works there, she told me people return open CDs and claim that they don't work... they have to take it back...

dmnf

I don't think you can refund the old one since it is a software disc and has been opened.  

Try explain to customer service and get them to replace it.  Tell them it is a semi-defected disc which you suspect there are scratches on the inner part of the disc.

RayRay

buy a new one, refund the old one
siumaibb 發表於 2009-8-27 12:00

Good idea

siumaibb

buy a new one, refund the old one

tripixel

try to up-date your Blu-Ray Disc's firmware.

R.Tanaka

too bad u lost ur receipt.

Regarding your accusation to Walmart,
I dont think this is a Walmart's issue because Walmart does not manufacture the disc,
rather it is the retailer/wholesaler....

Regarding your Blu-Ray Disc:
Three possibilities:
1) the disc is flawed (manufacturing flaw)
2) your DVD player has problems
3) you are using a DVD player not having the right CODEC
      for example,
      if u use a Mainland China DVD player to play a DVD made in the U.S
      they are not compatible....(have something to do with the coding inside the disc)

tiffiant

try to ask them if refundable

嘉嘉

few weeks ago la wor.....

you should have tried the disc way earlier la
things are very hard to say when so much time has passed already

myversa

Please give us an update if you do try to exchange it.