mcs889

fido is always like that for sure~~~ dont like their serivce

icing

9# peter236


Rogers certainly has the "BEST" service, they did somthing wrong everytime I renew my contracts.

mcs889

but fido doesnt have good CS for sure.........they dont speeeeek goood english sometimes....><

alemon

100% AGREE

Ultraman

I understand Vancouver is a multi-cultural country. English is my second language and since my English is not perfectly good, I wouldn't mind to be more patient to deal with other people whose English is also a second language for them. However, a poor English speaker may not be appropriate to put in the front line customer service lor.

Littleprince

Rogers even worst... I asked 4 diff people got 4 diff answers....

Called their services centre, the agent was impolite, rude & impatience... transferred me to somebody who has closed for today's service, I was really mad about their services

tcwg

nothing is for certain these days la!

my friend called until he got his system access fee waived using old fido plans! cuz he is long time customer and added a 10 bucks sms add on. =)

meowmeowmeow

nothing is for certain these days la!

my friend called until he got his system access fee waived using old fido plans! cuz he is long time customer and added a 10 bucks sms add on. =)
tcwg 發表於 2009-5-13 01:51

I need to try that

ah_fu

The turn over rate for customer service rep is high which is why you get such inconsistent service. It's definatley not an easy job.

mcs889

18# meowmeowmeow


really~~~ i am a long time customer too. about 7 years... >< with 3 numbers under my name.....