habitrailspace

yeah, u did the right thing
but on the other side, please expect similar situation MAY happen again if u and your friends, babies go to other restaurants.....well, business is business, as some other ...
chunsh 發表於 2010-2-15 12:53

我地上次去龍景X酒樓飲茶,一樣咁多人, 一樣坐咁耐, 都無受到呢d待遇,招呼不知幾好! ...
PreciousMoment 發表於 2010-2-14 18:00

.....

habitrailspace

X=港

Purpleheart

唔好話BB喇, 有坐輪椅既老人家佢地都唔歡迎!!  

B仔

間野差咗。。。
等位（就算訂了位），AT LEAST 30 MINS
為左做多D生意，D檯擺到好密

我覺得，D WAITER唔比凳就真係好唔啱

不過，LAST CALL就。。。間間都有LAST CALL架啦
for example:
如果你2PM到，人地2：30 LAST CALL，都冇咩問題
因為LAST CALL係SET 定，如果你咁晏先到，酒樓係會照接，UNLESS你話你想BOOK 2：30，佢會話個時係佢地LAST CALL。。。OTHERWISE 係會照TAKE RSVP。

咁如果你example：NOON去，坐到人地LAST CALL。。。咁人地嗌LAST CALL，都冇咩問題。

有時，我同HUNNI去飲茶，人地嗌LAST CALL，我地加唔加野都好，張單係好快送到嚟。因為酒樓想快D埋數。。。唔一定係趕你走嘅～～
有D較識DO嘅WAITER會同你講："唔好意思，我地LAST CALL，有冇野要加？介唔介意埋咗張單等我地埋數先？"
咁樣，你條氣咪GER
不過有D唔問，就咁嗌完LAST CALL就自動送張單嚟，我地都唔會咁介懷，因為，中國酒樓係咁架啦～
或者你我好咁介意LAST CALL／拿單嚟囉～
我唔係幫酒樓講說話，不過係我自己少少OPINION ON呢一點姐～

happy1221

wow with 7 babies?  you should go to McDonald next time haha.  i believe none of the restaurant hv 7 highchairs. Totally agree what bubblesalt said.  sometime they left the used diaper on the table....... is on the table.  make me sick

MAXIMUS

Some parents think that everything from babies is clean,
even soiled diapers

habitrailspace

Some parents think that everything from babies is clean,
even soiled diapers
MAXIMUS 發表於 2010-5-23 07:17

true. 童子urine.

MAXIMUS

回復 27# habitrailspace

Is it ur real picture?

Prelude

First, it's their fault to take your reservation.  They took your reservation is probably because 1. they didn't have experience about this, or 2. they expect half empty restaurant, so they want more business, or 3. the person who answered the phone didn't know anything, or 4. they didn't want to say No to customers.

We all know 7 + 7 babies is almost the worst reservation possible there is for a restaurant.  No money, more trouble, possible slow down the whole restaurant.  After this incident, they know they shouldn't take such reservation any more in the future.  Your mom asked the server and expected the server to lie "We welcome you and your friends and the babies come back anytime.",  or you want the server to tell the truth?  You said your mom knows the server, so the server might not want to lie.  It might be their fault at the beginning to accept this reservation and not bringing chairs (I don't know a restaurant has 7 high chairs), but I do not see anything wrong at the end though.

Yes, the restaurant staff will feel they are doing you a favour to let you eat there with 7 babies, it's sad, but true.  That's same with any other restaurant unless the staffs doesn't care about money at all.  

Business is business, it's all about money and only about money.  They can't make money off your visit, might as well not do it.  In this case, they might lose money serving you if there is at least 2 groups waiting for a table.

simon

Business is business and they are looking to maximize their profits. BUT in this case, would there be discrimination? Refusing to serve a mother and a baby is likely going to bring about some cases with the BC Human Rights Tribunal for discrimination.