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A restaurant usually get surprised visit from those inspectors; no restaurant is perfect and sometimes they might just miss one thing or two;
for example, for my old restaurant, we have trays of cooked food, right? We are not allowed to put more trays on the bar because it gets cold quickly; but some food court restaurant like us usually wants to display more items, so we put one or two more food trays on the bar;
if the inspector comes this time, he would make this as "observation". It means something not critical is not right; usually if the restaurant got marked as observation, the inspector would come back to see if it's resolved yet.
if whatever "observation" has been resolved, it should not have anything to worry about; it means that the potential problem has been fixed.
Look out for those observation not has been resolved. |