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一定唔會再去The Bay買電器

都幾個月前嘅事,話說屋企要換washer and dryer,咁老公返工成日係metrotown,咁佢就去The Bay睇下,又問下個sales,好啦,決定好,俾哂錢,約好禮拜日9點到1點送貨,我等到2點都無人,打俾個sales問下,佢check完話電腦出錯,無安排到送貨,我都嬲嬲地,浪費我一個禮拜日朝早,不過算啦,唯有再約過,今次約禮拜五,我今次學聰明,之前一日打去comfirm,點知customer service 話個dryer 無貨,要1個月後先會有貨由美國送入加拿大,我真係著火,我話有無搞錯,我唔打黎,你地都無人通知我,收錢時就咩都得,個customer service 就話三日前已經send 左e mail 地mertotown 分店通知我去揀過部,不過無人通知我。好,我打去揾返個sales,個sales就話佢今日無返工,要打返公司了解下,之後就打俾我,因為佢day off 兩日,所以無時間通知我,叫我收住部washer先,我話有無搞錯,我點知你一個月後係咪真係有貨,無又要我等,我唔肯,最後我堅持refund。最搞笑係個sales同我講,佢咩都唔知,我咪問佢咁係咪應該我自己要知。 之後老公同同事傾開,先知原來佢同事試過係the bay 買stove, 等左6個月先有貨。 sear 要多謝the bay, 因為我之後去左sear 買washer 同dryer, 服務一流,後來換埋個fridge。

我最後幫襯bay 買家電,係16年前,再找不到要再找bay 幫手的原因。

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Bought mattress from the Bay many years ago. Good service that time.
But didn't buy any "big item" from them since then.

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Sears is not any better. The staff told my mom if she comes back in 90 days, he will give her a refund of $100. I suspect the staff is trying to increase his/her sales by re-and-re the sale in 3 months, so that he/she gets the commission, rinse and repeat.

For appliance, I still prefer to go to Trail or Budget, who are more specialized and good at what they do. I will even go to Costco before I go to Sears/the Bay

Philip

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my frd goes to home depot for appliances
she loves the dont-pay-till-next-year policy from them

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They all like that ....  Canada ma ..

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