Went to buy bbq duck. On special for $15 / duck. Gave the cahsier a $20 bill. While waiting for her to give change. She and the owner told me to choose which duck I want. While I was choosing, she went to servce someone else.
After the duck was choped and packaged. There was no sign of the girl giving me the change. So I asked for it. She said: "mo ar! you gave me 3 x $5 bill wor!". My husband who was standing fr. a distance walked over and said: "No, I gave my wife $20 bill before we walked over to your store.". This cashier pointed at my husband in a very load tone of voice: "He gave me 3x $5 bill geh!". But he was standing in a distance and didn't even come near! By this point, the owner and another girl, so total 3 of them started to dispute with us in a very load voice! My husband and I had to tell them to calm down. We are not arguing with them but just to make sure there are no mistakes. ...
aiya...i had to break the story off coz i had to log out of the work pc to go home ar ma! Now that I am home, i can continue la!
Yes, the one next to the malaysian place.
The owner didn't even see the process of money paying because he was busy cutting the meat. He dared to speak in defense saying we are honest ga! When you give us the money, we would say how much we got from you like: "sau nei $20!". I kept telling him to calm down as he was causing a scene! He went on saying how by my accusing, it will rack his reputation and customers will think they are crooks....blah blah blah.....
The snotty cashier keeps giving us this defensive glare! The other girl who's nicer just kind of told the owner to quiet down.
We decided to leave because it wasn't going anywhere. it was mouth and nose argument. Although we told them that it HAD to be a $20 bill given due to my husband had no cash and just got some cash from the ATM and they don't give $5 bills. As we were leaving, we can still hear their blah blah blah....
We went off some place to shop. But the more we think about it, the more we feel "ng fun hey!" It's not even the $5! It's totally not worth for us to argue with some low life about that small amount! We feel so pissed that they "wut" my husband! They made us feel like they are the customers instead!
My hubby decided to give up but I persisted! So I stormed back there. Half way to the store, i saw the nicer girl. She asked me if I had find the $5 bill that they gave us. I was thinking: Didn't the cashier say she got exact change from me? So during the conversation earlier and the question now, plus, the accusation of my hubby was the one that paid. This tells me they weren't even sure themselves but just got defensive! I told this girl that I was gonna let it go but I am not prepared to be "wut"! We walked back to the store. The cashier who was so "ba ja" didn't say a word but turned her back to me. The owner didn't say a word either when they saw that I came back, they must know I mean business! When I was about to open my mouth, they all looked away! The nicer girl handed me the $5 bill and said "ng ho yi si". I glanced over and saw that they were calculating money from the cash register.
The mean cashier lang mui didn't even say sorry, neither did the owner! How dare they made it seemed like we were the ones at fault!
I told my friend this story and she said will give them credit of the pretty good food. However, she doesn't like to give them business because whenever her family buy roasted pork, they would add bones in there and then weight after. So after a few times of this happening, they started to ask them to weight before chopping.
This reminded me the first day when they were open. I ordered a bbq duck rice. The duck were chopped so lousy and all bones! The chopping was so bad that there were broken bones all over the rice! I took it back to complain!
i am quite surprised that they can count the drawer.. i thought their cashier drawer won't balance tim ~~
I am the one who always forgot to get the change...but most store owners/ sales will call me back and give me back the change... i think that girl just want to cover up~~ dun want to admit her mistakes~~
i am quite surprised that they can count the drawer.. i thought their cashier drawer won't balance tim ~~
I am the one who always forgot to get the change...but most store owners/ sales will call me ...
小叻 發表於 2009-5-4 22:23
A lot of small business would never have their book/sales balanced.
At one of my favourite Vietnamese sub deli, they would sell 500 sub a day,
everyone walk in would buy over $10 and they just shove all the cash into a metal mooncake box. Only when Caucasian customer pays, they would use cash register
machine. If you read the cash receipts, sometimes they are dated year 1999.
I actually know some merchants who would buy an extra cash register machine and only report the sales from 1 machine(they are still in business)
Cheating on customers is a common practise for BBQ shop, I have seen all the dirty tricks, one trick is that they slam the merchandise onto the scale and take the heavier reading. The infamous BBQ shop on Kinsway was shut down by Federal government for repeatly tempering scale. The only type of the customer they dare not to fool are the smart C9
發表於 2009-5-4 16:10
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